NHTSA Complaint #10419753 — 2001 BUICK LESABRE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10419753
Vehicle	2001 BUICK LESABRE
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2011
Date Filed	August 16, 2011
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

REAR WINDOW DOES NOT WORK, MOTOR IS GOOD, SWITCHES ARE GOOD, REGULATOR IS GOOD. WHAT GM IS TELLING ME IS THAT THE DOOR MODULE HAS LOST ITS PROGRAM AND I NEED TO GO TO THEM TO RESET THIS AT A COST OF $125. THEY DON'T KNOW WHY IT COULD HAVE LOST THE PROGRAM, BUT IT IS QUITE POPULAR. JUST COME IN AND SPEND MONEY AND IT "MIGHT" WORK AGAIN. ARE YOU KIDDING? OTHERWISE AFTER THE $125 I WILL HAVE TO PAY $250 FOR A NEW MODULE AND THEY WILL BE KIND ENOUGH TO RESET THE NEW ONE FOR FREE. AFTER A $375 PLUS TAX PAYMENT! *KB

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