NHTSA Complaint #10419304 — 2007 JEEP PATRIOT 4X4

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10419304
Vehicle	2007 JEEP PATRIOT 4X4
Component	SUSPENSION:FRONT
Date of Incident	August 12, 2011
Date Filed	August 13, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

ON 08/12/2011 MY WIFE WAS DRIVING FROM CT TO MASS ON THE HIGHWAY TO PICK UP OUR 3 YEAR OLD DAUGHTER AT HER MOTHERS, WHEN SUDDENLY THE JEEP STARTED TO SHAKE. ON 08/13/2011 BROUGHT CAR TO MECHANIC AND HE SAID BALL JOINTS HAD TO BE REPLACED IMMEDIATELY, AND THE CAR WAS UNSAFE TO DRIVE. HE SAID SHE WAS LUCKY THE WHEELS DIDN'T FALL OFF. 08/13/2011 CALLED DEALERSHIP, BRANHAVEN IN BRANFORD, CT AND FOUND A RECALL BUT IT'S VIN NUMBER SPECIFIC, AND DOES NOT MATCH OUR JEEP. DEALER SUGGESTED CALL CHRYSLER DIRECT FOR ASSISTANCE...CHRYSLER SAID THE CAR NEEDS TO GO TO DEALERSHIP TO BE DIAGNOSED. NOW WILL COST MORE MONEY THAT WE DON'T HAVE. THIS SEEMS TO BE A TYPICAL PROBLEM WITH 07 JEEP PATRIOTS, THE CAR IS 4 YEARS OLD WITH LESS THAN 60K MILES..THIS IS NOT AN OFF ROAD VEHICLE. THIS TYPE OF PROBLEM NEEDS TO BE ADDRESSED BY CHRYSLER IMMEDIATELY. FORTUNATELY NO ONE HAS BEEN HURT. *TR

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