NHTSA Complaint #10419225 — 1999 CHEVROLET CORVETTE

TL* THE CONTACT OWNS A 1999 CHEVROLET CORVETTE. THE CONTACT STATED THAT THE STEERING WHEEL LOCK ACTIVATED AND WOULD NOT TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE STEERING. LOCK MODULE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE FAILURE WAS PREVIOUSLY REPAIRED UNDER A CUSTOMER SATISFACTION CAMPAIGN (01044) IN JULY 2002. THE MANUFACTURER REFUSED ANY FURTHER ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 108,000. THE CONSUMER STATED THE STEERING LOCKED UP, BUT THE VEHICLE WAS STILL DRIVABLE. THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE PROBLEM, BUT THE DEALER STATED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. GM THEN INFORMED THE CONSUMER, THE RECALL HAD ALREADY BEEN PERFORMED ON THE VEHICLE. UPDATED 08/30/11 UPDATED 10/18/11*LJ UPADTED 12/02/11