NHTSA Complaint #10419207 — 1999 BUICK REGAL

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL SPORADICALLY AND ON SOME OCCASSIONS, WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE CHIP IN THE KEY MIGHT HAD BEEN DEFECTIVE AND ADVISED TO SPEAK WITH A LOCKSMITH. THE LOCK SMITH INSPECTED THE VEHICLE AND ADVISED THAT THE PROBLEM WAS NOT WITH THE KEY BUT THE ANTI-THEFT SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.