NHTSA Complaint #10419048 — 2010 DODGE CHALLENGER

MY WIFE WAS DRIVING THE VEHICLE AT HIGHWAY SPEEDS DOWN AN EXPRESSWAY. SHE EXITED AND WAS APPLYING THE BRAKES AS SHE APPROACHED A STOP SIGN. AS THE VEHICLE SLOWED DOWN TO ABOUT 15 MPH, THE CAR ABRUPTLY SHUT OFF, WITHOUT ANY WARNING WHATSOEVER. WHEN THE CAR STALLED, IT BECAME DIFFICULT TO STEER AND BRAKE, AS THE POWER STEERING AND BRAKES WERE NO LONGER FUNCTIONAL. IN ORDER TO RESTART THE VEHICLE, SHE HAD TO COME TO A COMPLETE STOP, PLACE THE TRANSMISSION IN PARK, AND THEN HIT THE START BUTTON. THIS WAS VERY DANGEROUS, AS THERE WERE OTHER MOTORISTS EXITING THE EXPRESSWAY BEHIND HER. THERE ARE MANY OTHER OPEN COMPLAINTS WITH THE NHTSA FOR THE 2010 DODGE CHALLENGER SRT8 - EACH DESCRIBING AN IDENTICAL PROBLEM WITH RANDOM STALLING. ADDITIONALLY, THERE ARE MANY VERY SIMILAR DESCRIPTIONS OF THIS PROBLEM ON DODGE CHALLENGER OWNER GROUP FORUMS. I TOOK THE CAR TO MY LOCAL DODGE DEALERSHIP AND JUST AS OTHER CHALLENGER OWNERS HAVE EXPERIENCED, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THEY ALSO ACTED AS THOUGH THEY HAVE NEVER HEARD OF THE PROBLEM, EVEN THOUGH MANY DOCUMENTED CASES EXIST. I CALLED CHRYSLER CUSTOMER CARE, AND LIKE THE DEALERSHIP, THEY REFUSED TO HELP. I SPOKE WITH TWO DIFFERENT REPRESENTATIVES, AND BOTH OF THEM CLAIMED TO KNOW NOTHING ABOUT THE CHALLENGER STALLING ISSUE, AND REFUSED TO TRANSFER ME TO ANOTHER DEPARTMENT THAT MIGHT BE WILLING TO INVESTIGATE. THIS IS A VERY DANGEROUS PROBLEM AND APPEARS TO BE VERY COMMON WITH THIS PARTICULAR CAR. CHRYSLER NEEDS TO ADDRESS THIS ISSUE BEFORE SOMEONE IS HURT OR KILLED.