NHTSA Complaint #10418462 — 2007 FORD FREESTYLE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10418462
Vehicle	2007 FORD FREESTYLE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 6, 2011
Date Filed	August 10, 2011
Mileage	41,124 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

PCM HAS NEEDED TO BE REPLACED 4 (POSSIBLY 5) TIMES; MILEAGE ON 2007 FORD FREESTYLE SEL HAS 41,124 MILES. LAST PCM AND THROTTLE BODY REPLACED AT OVER 37,000 MILES. IST REPAIR AUGUST 2010; 2ND REPAIR OCTOBER 2010; 3RD REPAIR DECEMBEER 2010; 4TH REPAIR JUNE 2011; 5TH REPAIR AUGUST 2011. DIES WHILE DRIVING DOWN ROAD - TWICE ON I75 AT 70MPH. NO RPM'S, NO ACCELERATION, WRENCH APPEARS AND CAR WILL NOT DRIVE. FORD ROADSIDE ASSISTANCE WILL TOW VEHICLE AND LAST EMAIL STATED VEHICLE IS NOT UNDER WARRANTY (POWERTRAIN WARRANTY IS 5 YEARS/60,000 MILES)? EACH DEALER HAS REPLACED PARTS BUT I HAD TO PAY A DEDUCTIBLE UNDER THE EXTENDED GM MAJOR REPAIR PLAN. SHOULD NOT HAVE PAID. FORD REFUSES TO TAKE ANY RESPONSIBILITY. BOUGHT VEHICLE USED AT ONLY 32,000 MILES. *TR

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