NHTSA Complaint #10418401 — 2000 FORD EXPLORER
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA
Complaint Details
| ODI Number | 10418401 |
| Vehicle | 2000 FORD EXPLORER |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS |
| Date of Incident | |
| Date Filed | |
| Mileage | 28,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN THE REAR LIFT-GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE METAL HINGES WERE CRACKED AND HAD TO BE REPLACED. THE TECHNICIAN WAS ABLE TO CLOSE THE LIFT-GATE AND ADVISED THE CONTACT NOT TO REOPEN IT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
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