NHTSA Complaint #10418302 — 2004 MINI COOPER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10418302
Vehicle	2004 MINI COOPER
Component	STEERING
Date of Incident	July 30, 2011
Date Filed	August 9, 2011
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON MULTIPLE INCIDENTS, THERE IS NO INDICATION LEADING UP TO THE SUDDEN LOSS OF POWER STEERING. INTERMITTENT LOSS OF POWER STEERING TO THE POINT WHERE THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN OR MANEUVER. PROBLEM WOULD OCCUR DURING INITIAL STARTUP OF THE CAR, OR AFTER 15 MINS OF DRIVING, OR AFTER 2-3 HOURS OF DRIVING. SO FAR, ON ALL OCCURRENCES, ONCE THE CAR IS SHUT OFF AND TURNED BACK ON THEN POWER STEERING RESUMES. TOOK MY CAR TO MINI OF STEVENS CREEK ON 8/8/11 AND WAS QUOTED $180 FOR DIAGNOSTICS, $848 FOR PARTS, $253 FOR LABOR. MINI HAS DECLINED TO HONOR A NO-COST REPLACEMENT. I NEED TO FIND MORE REASONABLE PRICE FOR REPAIR AS I CANNOT AFFORD THE QUOTED $1300 AT THE MOMENT. I HAVE YET TO HAVE THIS POWER STEERING PROBLEM FIXED. *TR

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