NHTSA Complaint #10418255 — 2006 SUZUKI FORENZA

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT APPROACHED A TRAFFIC STOP SIGNAL AND APPLIED THE BRAKES WHEN THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT ENGAGEMENT. THE ACCELERATOR PEDAL WAS APPLIED AND THERE WAS AN EXTREMELY SLOW RESPONSE FROM THE VEHICLE. THE ENGINE WAS TURNED OFF. THE ENGINE RESTARTED WITH THE TRANSMISSION AND GEAR WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION RANGE SENSOR WAS REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT THE PROBLEM WAS A COMMON FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WITHIN AN HOUR AFTER THE REPAIR DUE TO A RECURRENCE OF THE FAILURE AND THE SENSOR WAS RECONNECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.