NHTSA Complaint #10418241 — 2004 VOLKSWAGEN BEETLE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10418241
Vehicle	2004 VOLKSWAGEN BEETLE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 28, 2011
Date Filed	August 9, 2011
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN NEW BEETLE CONVERTIBLE. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE WHILE SHIFTING. IN ADDITION, THE VEHICLE WOULD JUMP GEARS UNEXPECTEDLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DEALER ADVISED THAT THE VALVE BODY WAS FAULTY. THE DEALER REPLACED THE VALVE BODY BUT THE FAILURE RECURRED AND HAD BECOME WORSE. THE DEALER REPLACED THE VALVE BODY A SECOND TIME BUT TO NO AVAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER RE-INSTALLED THE ORIGINAL VALVE BODY, ADVISING THAT THERE WERE NO FAILURES WITH THE INITIAL VALVE BODY. THE DEALER ALSO STATED THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE TRANSMISSION WAS NOT REPLACED. THE FAILURE MILEAGE WAS 63,000.

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