NHTSA Complaint #10418195 — 2007 HONDA ACCORD

HONDA HAS MADE AN INFERIOR PRODUCT AND DOES NOT STAND BY THEIR CAR. I HAVE FOUND IS POINTLESS TO CONTACT CUSTOMER SERVICE BECAUSE IT DOES NOTHING BUT FRUSTRATE ME THE CONSUMER! THEIR CUSTOMER SERVICE IS HORRIBLE AND BLAMES THE CUSTOMER FOR BEING UPSET BECAUSE THEY BUILT A CHEAP PRODUCT. I BOUGHT THIS CAR BECAUSE IT IS A RELIABLE CAR, THAT WOULD LAST ME YEARS IF MAINTAINED PROPERLY. I HAVE HONDA DO MY REGULAR MAINTENANCE, BUT THIS TIME, I COULDN'T AFFORD THEIR OUTRAGEOUS COSTS. I HAVE UNDER 32000MILES AND MY REAR BRAKES AND ENTIRE A/C SYSTEM HAVE ALREADY BEEN REPLACED. SINCE MY CAR IS OUT OF WARRANTY (4YEARS OLD NOW) FOR THE A/C THEY SAID SINCE I DID NOT GO TO THEIR DEALERSHIP, IT WAS OUT OF POCKET FOR ME. OF COURSE THEY TEASE ME AND TELL ME IF I DID PAY THE $60 FOR THE INSPECTION, THEN THEY COULD HAVE DONE SOMETHING ABOUT IT. MY BRAKES DID OCCUR DURING WARRANTY, AND THEY SAID NOTHING WAS WRONG WITH THE BRAKES AND THAT HAVING THEM WEAR OUT UNDER 20,000MILES IS NORMAL. THERE IS REALLY NO WAY TO KNOW WHEN THE A/C NEEDS TO BE REPLACED, BUT BECAUSE THEY PUT IN A SMALL RECEIVER DRIER, THE DRIER NEEDS TO BE REPLACED EVERY 15,000-25,000 MILES!! HONDA DOESN'T TELL YOU THIS, AND IF YOU DON'T DO THIS, YOUR CONDENSER WILL BE DESTROYED, AND YOU RUN THE RISK OF HAVING TO INSTALL A BRAND NEW A/C SYSTEM IN A CAR NOT EVEN 10YEARS OLD! THIS HAS HAPPENED TO MY BROTHER'S HONDA ACCORD 2004, MY MOM'S HONDA CIVIC 2009, AND MY HONDA ACCORD 2007. THIS IS NOT A SAFETY PROBLEM, BUT A HUGE EXPENSE TO THE CONSUMER. I RECENTLY READ THAT HONDA IS RECALLING VEHICLES TO UPDATE THE SOFTWARE ON THE AUTOMATIC TRANSMISSION TO REDUCE THE POSSIBILITY OF TRANSMISSION DAMAGE. THIS WILL AFFECT MY YEAR, BUT I HAVE NOT BEEN NOTIFIED OR SEEN ANY RECALLS ON THEIR OFFICIAL WEBSITE. I WONDER WHAT ELSE HONDA HAS SKIMPED ON AND IS GOING TO FORCE ME TO PAY FOR BECAUSE THEY REFUSE TO LISTEN TO THEIR CONSUMERS. *TR