NHTSA Complaint #10418070 — 2007 FORD FREESTYLE

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE IN DRIVE, THE VEHICLE WOULD SURGE FORWARD WHILE ACCELERATING, AND SURGE BACKWARD WHEN THE VEHICLE WAS IN REVERSE. ALSO, WHEN ATTEMPTING TO MAKE A TURN IN EITHER DIRECTION, THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THEY DID NOT PERFORM A DIAGNOSTIC TEST. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION WAS FAULTY AND THAT HE SHOULD TAKE IT TO THE DEALER FOR CONFIRMATION. THE MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 50,000. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.