NHTSA Complaint #10417952 — 2004 CHRYSLER CROSSFIRE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10417952
Vehicle	2004 CHRYSLER CROSSFIRE
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2010
Date Filed	August 8, 2011
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE IGNITION SWITCH AND STEERING WHEEL LOCK PREVENTED HER FROM STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE, BUT STATED THAT THE IGNITION SWITCH MIGHT BE DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 60,000.

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