NHTSA Complaint #10417913 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT HEAT WOULD NOT COME OUT THROUGH THE VENTS IN THE FRONT OF THE VEHICLE EVEN THOUGH THE HEAT WAS FUNCTIONING PROPERLY IN THE REAR. IN ADDITION, HEAT WOULD NOT COME THROUGH THE DEFROST VENTS, ALLOWING THE FRONT WINDSHIELD TO BECOME FOGGY AND REDUCE VISIBILITY. THE CONTACT ALSO STATED THAT WHEN THE FAILURES BEGAN, A CLICKING NOISE WOULD EMIT FROM BEHIND THE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE IS 115,000. UPDATED 9/13/11 *CN UPDATED 09/28/11*JB