NHTSA Complaint #10417837 — 2008 CHEVROLET SILVERADO 1500 LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10417837
Vehicle	2008 CHEVROLET SILVERADO 1500
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	November 16, 2010
Date Filed	August 7, 2011
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

APPROXIMATELY 2000-4000 MILES AFTER THE WARRANTY TERM (BUT STILL WELL UNDER THE 36 MONTH LIMIT) I BEGAN TO NOTICE MY POWER LOCKS WEREN'T WORKING CORRECTLY. WHEN I TOOK MY TRUCK IN TO THE DEALER, THE SERVICE REP TOLD ME THAT THAT WAS A VERY COMMON PROBLEM. AFTER DETERMINING I WAS OVER WARRANTY MILEAGE LIMIT, HE SAID ALL HE COULD DO IS MAYBE "HELP ME OUT" ON THE REPAIR COSTS. MY MAIN CONCERN IS HOW THE MANUFACTURER HASN'T BEEN MORE PROACTIVE IN CORRECTING THIS PROBLEM SINCE, FROM WHAT MY RESEARCH HAS REVEALED, IT IS A VERY COMMON ISSUE. I WOULD THINK THAT CHEVROLET WOULD BE A LITTLE MORE CONCERNED ABOUT THE SAFETY AND SECURITY OF THEIR CUSTOMERS AND VEHICLES. *TT

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