NHTSA Complaint #10417816 — 2011 KIA SORENTO

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10417816
Vehicle	2011 KIA SORENTO
Component	TIRES
Date of Incident	June 24, 2011
Date Filed	August 7, 2011
Mileage	21,749 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS ON VACATION FROM FL AND NEAR SAVANNAH, GEORGIA MY TIRE WENT FLAT. I WENT TO A KIA DEALER IN SAVANNAH. THEY TOLD ME THE TIRE COULD NOT BE REPAIRED AND THERE WAS NO WARRANTY EVEN THO THE TIRE ONLY HAD 21K MILES ON IT. I PURCHASED A NEW TIRE($192). APPROX 700 TIREMILES LATER THE NEW TIRE WENT FLAT. I WENT TO ANOTHER KIA DEALER, THEY TOLD ME I NEEDED A NEW TIRE($174) AND THERE WAS NO WARRANTY, THEY ALSO SAID THEY DIDNT SEE ANY ROAD HAZARD DAMAGE. KIA REFUSED TO HELP AND REFERRED ME TO KUMHO TIRES. KUMHO BLAMED THE DEALERSHIPS FOR NOT FOLLOWING PROPER PROCEDURES. THE DEALERSHIPS REFERRED ME BACK TO KIA. *TT

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