NHTSA Complaint #10417680 — 2009 TOYOTA TACOMA

I ALWAYS WANTED A TOYOTA TRUCK EVER SINCE I WAS 16. NOW AT 38 I DECIDED TO PURCHASE A 2009 TACOMA BRAND NEW AND I CURRENTLY HAVE 30,000 MILES ON IT AND I BEGAN NOTICING AN ANNOYING WHINING SOUND FROM THE REAR OF THE VEHICLE AT 65 - 70 MPH. I BROUGHT IN IN TO MY LOCAL TOYOTA DEALERSHIP AND THEY SAID IT WAS NORMAL. I WAS SHOCKED TO HEAR THIS SINCE I HAVE NEVER HEARD THIS NOISE FROM ANY OF THE TRUCKS I HAVE OWNED PREVIOSULY AND I CHECKED ONLINE AND THIER IS A TSB FOR THE DIFFERENTIAL FOR THIS TYPE OF PROBLEM IN 2008 MODELS. I TOLD TOYOTA THIS AND THEY SAID A REP WOULD BE COMING OUT. A WEEK OR SO LATER THE REP CAME OUT AND I RECIEVIED A CALL STATING THAT THE VEHICLE IS NORMAL AND THE NOISE CAN BE HEARD IN OTHER TOCAMAS AS WELL. THE REP SAID TO WAIT AND A TSB MIGHT OR MIGHT NOT BE RELEASED. I WAS VERY UPSET AT THIS ESPECIALLY WHEN I READ ONLINE THAT TOYOTA FIXED THIS PROBLEM FOR OTHER PEOPLE. I OPENED A CASE UP WITH TOYOTA AND THEY DID NOT EVEN CARE ONE BIT. NOW LAST WEEK AS I WENT TO PARK MY TRUCK IN THE GARAGE AND I SHIFTED IT IN DRIVE WITH MY FOOT ON THE BRAKE (NOT THE GAS PEDAL)THE VEHICLE'S RPM RACED UP AND THE VEHICLE TRIED TO LURCH FORWARD. SHOCKED TO SAY THE LEAST I THEN SHIFTED THE VEHICLE INTO NEUTRAL WAITED A FEW MOMENTS AS THE VEHICLE KEPT RACING UP I THEN SHUT IT DOWN. I STARTED IT BACK UP AND IT IDLED NORMALLY. THE NEXT DAY I CALLED TOYOTA TO STATE THAT THIS IS A SAFETY ISSUE. TOYOTA WANTED ME TO BRING IT IN RIGHT AWAY. I TOOK IT IN AND THEY HAD A LONG LISTED FORM OF QUESTIONS LIKE WHERE WAS THE FLOOR MAT, WAS CRUISE CONTROL ON, DO I USE BOTH FEET TO DRIVE ONE FOR BRAKE AND ONE FOR THE GAS PEDAL. I TOLD THEM NOTHING WAS ON THE PEDAL, I DID NOT HAVE CRUISE CONTROL ON, AND I USE ONE FOOT TO DRIVE THE VEHICLE. MY FOOT WAS ON THE BRAKE ONLY. MY FOOT CANNOT EVEN HIT THE GAS WHEN ITS ON THE BRAKE. THEY THINK IT IS ME. THIS IS A SAFTY ISSUE AND THEY TREAT IT LIKE IT'S NOTHING. TOYOTA.BAD CUSTOMER WARRANTY SERVICE. PLEASE HELP ME WITH THIS ISSUE. *TT