NHTSA Complaint #10417119 — 2008 FORD FOCUS

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10417119
Vehicle	2008 FORD FOCUS
Component	TIRES
Date of Incident	March 3, 2011
Date Filed	August 4, 2011
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD FOCUS EQUIPPED WITH HANKOOK 395 TIRES, SIZE P195/60/R15, DOT BJCFPDFH3207. THE CONTACT TOOK THE VEHICLE TO THE DEALER SINCE HE NOTICED EXCESSIVE WEAR ON THE TIRES. THE DEALER INFORMED THE CONTACT THAT THE INSIDE OF THE TIRES WERE WEARING EXCESSIVELY BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT TO PURCHASE A TIRE THAT SHOULD LAST UP TO 80,000 MILES; HOWEVER, INFORMED HIM THAT THE TIRES WOULD ONLY LAST 40,000 MILES AND NEED TO BE REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 32,000. UPDATED 08/24/11 *BF THE CONSUMER STATED THE TIRE FAILURE HAPPENED ON THE DRIVER SIDE FRONT AND REAR. UPDATED 11/28/11*JB

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