NHTSA Complaint #10416972 — 2007 HONDA CR-V

ENGINE AND VSA WARNING LIGHTS CAME ON FOR OUR 2007 HONDA CR-V. HONDA DEALER SAID IT WAS OUR TIMING CHAIN AND THAT THIS WAS A TYPICAL PROBLEM WITH CARS OVER 100,000 MILES. HONDA SUPPOSEDLY HAD SOLVED THIS PROBLEM WITH THEIR BELTS BY GOING TO THE CHAIN. OUR CAR HAD 98,000 MILES ON IT. THE COST TO FIX THIS WAS $1,600.00! DRIVING THE CR-V RIGHT AFTER THIS PROBLEM WAS FIXED THE TPMS ALARM CAME ON. NOW WE HAVE TO PAY EVEN MORE TO HAVE THIS FIXED AND DUE TO HIGH REPAIR COSTS CANNOT GET FIXED RIGHT AWAY, SO LEFT DRIVING WITHOUT THIS SAFETY SYSTEM. TALKED TO DEALER WAS NO HELP AND HONDA OF AMERICA WAS NO HELP. THEY SAID IT WAS BECAUSE WE DID NOT CHANGE THE OIL AS WE SHOULD. THE HONDA CR-V MAINTENANCE BOOK SAID TO CHANGE OIL WHEN THE OIL CHANGE WARNING LIGHT COMES ON, THIS IS WHAT WE DID EACH AND EVERY TIME, BUT HONDA SAID WE SHOULD CHANGE BEFORE THAT! WHY DO THEY STATE TO CHANGE WHEN WARNING LIGHT COMES ON IF THIS IS NOT TRUE? WE BOUGHT THIS VEHICLE NEW BECAUSE WE THOUGHT IT WAS RELIABLE AND LOW MAINTENANCE! *KB