NHTSA Complaint #10416949 — 2006 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED AND THE BRAKING DISTANCE HAD INCREASED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED THE MASTER CYLINDER. THE CONTACT STATED AFTER THE VEHICLE WAS REPAIRED THE BRAKES DID NOT FEEL SAFE AND THE VEHICLE WAS DRIVEN TO THE DEALER. THE DEALER STATED THE FRONT BRAKE PADS WERE REPLACED; HOWEVER, THE CONTACT DID NOT HAVE THE FRONT BRAKE PADS REPLACED. THE CONTACT STATED THE MASTER CYLINDER WAS STILL FAULTY AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000.