NHTSA Complaint #10416924 — 2004 CHEVROLET MALIBU MAXX

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THE VEHICLE STOPPED IN THE MIDDLE OF AN INTERSECTION WHILE MAKING A TURN, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE THERE WAS A SUDDEN LOSS OF POWER STEERING. THE VEHICLE WAS DRIVEN INTO THE MEDIAN CAUTIOUSLY AND TURNED OFF. AFTER RESTARTING THE VEHICLE THE STEERING WHEEL BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THERE WAS NO RECALL RELATED TO THE DEFECT. THERE WAS A TECHNICAL SERVICE BULLETIN NHTSA ITEM NUMBER 10018531 (STEERING: ELECTRIC POWER; ASSIST SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 09/21/11*LJ UPDATED 10/03/11