NHTSA Complaint #10416703 — 2002 FORD THUNDERBIRD ELECTRICAL SYSTEM

Complaint Details

ODI Number	10416703
Vehicle	2002 FORD THUNDERBIRD
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2011
Date Filed	August 2, 2011
Mileage	92,578 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HAD THE VEHICLE TUNED-UP. AFTER A FEW DRIVEN MILES THE AIRBAG LIGHT CAME ON AND STAYS LIT. THE PROBLEM "DRIVER SIDE AIR BAG HIGH RESISTANCE" CAUSES "A POOR CONNECTION WHERE THE CLOCKSPRING CONNECT INTO THE MAIN WIRING HARNESS." COST TO REPLACE/REPAIR $681. THIS IS A DEFECT SAFETY PRODUCT. FORD REFUSED TO PAY STATING, "THERE IS NO EXTENDED COVERAGE OR RECALLS FOR THIS ISSUE." THERE ARE NOT "SUFFICIENT CONSUMER COMPLAINTS" REGARDING THIS PROBLEM. THIS IS A DEFECTIVE PRODUCT DEALING WITH A SAFETY ISSUE WITH FORD REFUSING TO ACKNOWLEDGE AS THEIR RESPONSIBILITY. *KB

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