NHTSA Complaint #10416568 — 2011 FORD FUSION TIRES

Complaint Details

ODI Number	10416568
Vehicle	2011 FORD FUSION
Component	TIRES
Date of Incident	July 16, 2011
Date Filed	August 1, 2011
Mileage	95 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

WE PURCHASED 2011 FORD FUSION HYBRID & PICKED IT UP FROM DEALER ON 12 JUL 2011 AND DROVE IT HOME. WHEN WE DROVE VEHICLE NEXT ON 16 JULY 2011, THE TPMS WARNING WENT OFF WHEN WE WERE ONLY A COUPLE OF MILES FROM HOME. I TURNED AROUND TO GET VEHICLE HOME, BUT NOTED THAT THE VEHICLE SOUNDED LIKE TIRE WAS FLAT. I PULLED OFF AND SAW PASSENGER REAR TIRE WAS COMPLETELY FLAT. WE CALLED FORD ROADSIDE ASSISTANCE WHO CHANGED TIRE. THE MAN WHO CHANGED THE TIRE (INSTALLED DONUT) NOTED THAT THE VALVE STEM WAS MISSING. I TOOK VEHICLE TO LOCAL FORD DEALER WHO FOUND THE VALVE STEM HAD SEPARATED AND WAS INSIDE THE TIRE. THE VALVE STEM WAS REPLACED BY THE FORD DEALER UNDER WARRANTY AS THE VEHICLE HAD LESS THAN 100 MILES ON IT WHEN TIRE FAILED. *KB

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