NHTSA Complaint #10416292 — 1997 PONTIAC GRAND PRIX STEERING

Complaint Details

ODI Number	10416292
Vehicle	1997 PONTIAC GRAND PRIX
Component	STEERING
Date of Incident	July 29, 2011
Date Filed	July 29, 2011
Mileage	164,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DRIVER RECEIVED A (NHTSA) RECALL NOTICE (02-V-286-000) POWER STEERING WHEEL. THE DEALER'S MECHANIC REPLACED THE BEARING NOT THE RACK AND PINION. ONE MONTH LATER THE DRIVER COMPLAINED THAT THE STEERING WHEEL WAS HARD TO TURN AND THERE WAS A KNOCKING NOISE HEARD COMING FROM UNDERNEATH THE VEHICLE. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER FOR INSPECTION. THE DEALER'S MECHANIC WOULD NOT REPLACE THE PART. *TR

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