NHTSA Complaint #10416170 — 2008 BMW 328I

ON JULY 9, 2011, I WAS DRIVING AT A SPEED OF 30 MPH IN THE PROCESS OF EXITING THE PARKWAY, WITH MY FAMILY IN THE CAR, WHEN THE VEHICLE SUDDENLY STOPPED OPERATING! THERE WERE NO WARNING LIGHTS, AND NOTHING WORKED IN THE CAR. I WAS UNABLE TO PUT ON MY HAZARD LIGHTS OR MORE THE STEERING WHEEL. AS THE CAR WAS SLOWING DOWN I KEPT TRYING TO RE-START THE CAR BUT NOTHING WORKED. AFTER COMING TO A COMPLETE STOP, BY USING MY EMERGENCY BRAKE, I WAS ABLE TO PUSH THE KEY IN AND OUT AND HIT THE START/STOP AND THE CAR FINALLY STARTED. I BROUGHT MY CAR TO RALLYE BMW TO HAVE IT SERVICED AND ALSO CONTACTED BMW CORPORATE BECAUSE I DID NOT AND DO NOT FEEL SAFE IN MY CAR ANYMORE. I WAS REQUESTING EITHER A NEW VEHICLE OR FULL VALUE BACK ON THE CAR. BMW SERVICED THE VEHICLE AND STATED "BMW REVIEWED REMOTELY UNABLE TO REPLICATE STALLING. NO PROBLEM FOUND", AND DECIDED THAT MY CAR IS SAFE TO DRIVE. I COMPLETELY DISAGREE AND FEEL THIS POSSIBLE LIFE THREATENING ISSUE SHOULD BE TAKEN SERIOUSLY.