NHTSA Complaint #10415919 — 2011 MAZDA MX-5

TOOK POSSESSION OF NEW CAR 3/31/2001. DROVE IT THAT NIGHT AND SUCCEEDING NIGHTS ON THE TWO LANE ROAD AROUND THE AREA WHERE I LIVE. I ENCOUNTERED NUMEROUS INCIDENTS WHERE THE ONCOMING AUTO WOULD FLASH THEIR BRIGHT LIGHTS AT ME, BUT MY LIGHTS WERE ALREADY IN THE DIM MODE. I CAME TO FIND OUT THAT THERE IS NO WAY TO ADJUST THE HEADLIGHT BEAM LOWER. I CONTACTED MAZDA USA THREE TIMES WITH NO RESPONSE TO THE PROBLEM. I TOOK THE CAT TO THE DEALER WHERE I TOLD THEM THAT THERE IS NOTHING THEY CAN DO. THE LIGHT BEAM IS SET AT THE FACTORY. ON A SUBSEQUENT TRIP TO CARLSBAD, NM WE DECIDED TO TAKE A COUNT OF THE NUMBER OF ONCOMING CARS PASSING US, AND THE NUMBER OF TIMES THEY FLASHED THEIR BRIGHT AT US (OUR LIGHTS WERE ON DIM). WE MET A TOTAL OF 1,232 VEHICLE. OF THOSE, 471 FLASHED THEIR HIGH BEAMS AT US; THAT'S 38&. I KEEP BEING TOLD BY THE DEALER THAT MY LIGHTS ARE SUPPOSED TO BE BRIGHT. I AGREE, BUT THE SHOULD NOT BLIND THE DRIVER IN THE ONCOMING VEHICLE. I HAVE TO APPLY TAPE OVER THE DRIVER SIDE HEADLIGHT TO "FIX" THE PROBLEM AND NOW I GET ZERO BRIGHT BEAM FLASHES FROM ONCOMING CARS. OTHER AUTO MANUFACTURERS OFFER THE SAME TYPE OF LIGHTING FOR THEIR PRODUCE, BUT THEY ALSO INSTALL A DIAL THAT IS USED TO ADJUST THE LIGHT BEAMS UP AND DOWN. THIS CAR DOES NOT HAVE SUCH A DEVICE. AFFIXING AN UGLY PIECE OF TAPE TO MY CAT IS NOT WHAT I EXPECTED WHEN I PAID $ 34,000 FOR THIS AUTOMOBILE , AND I CANNOT GET ANYONE WHO IS WILLING TO HELP ME FIND A REASONABLE SOLUTION TO THE PROBLEM AND HONOR THE 3-YEAR WARRANTY FOR THIS VEHICLE. THE SITUATION CAN BE VERY DANGEROUS, AND IT TENDS TOWARD INVITING A HEAD-ON-COLLISION; A HORRIBLE TRAGEDY THAT IS JUST WAITING TO HAPPEN. IT IS EITHER TAPE, OR I AM LIMITED TO NO DRIVING THIS CAR AT NIGHT, BOTH ARE WHICH NOT ACCEPTABLE. ALL THEY HAVE TO DO IS ASK THEMSELVES, "WOULD I WANT TO BE DRIVING THIS CAR AT NIGHT LIKE IT IS? UPDATED 07/28/11*BF