NHTSA Complaint #10415388 — 2001 SUBARU OUTBACK

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10415388
Vehicle	2001 SUBARU OUTBACK
Component	SUSPENSION:REAR
Date of Incident	July 11, 2011
Date Filed	July 27, 2011
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THE FRAME UNDER THE VEHICLE WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND CONFIRMED THE FAILURE. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000. UPDATED 08/31/2011 *LN THE CONSUMER STATED THE VEHICLE WAS RECALLED IN 2003 FOR DEFECTIVE PAINT ON THE FRAME, WHICH COULD RESULT IN FRAME RUST. THE CONSUMER CONTACTED SUBARU BY PHONE AND LETTER AND THEY REFUSED ANY ASSISTANCE. THEY CLAIMED THE WERE NOT LIABLE REGARDING OF CRASH DANGER. UPDATED 09/01/11 *TR

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