NHTSA Complaint #10415226 — 2004 HONDA ELEMENT

TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE NOTICED THE IGNITION KEY WAS LOOSE WHILE POSITIONED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE IDENTICAL FAILURE RECURRED THREE YEARS LATER. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 10V364000 (ELECTRICAL SYSTEM: IGNITION). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REMEDY REPAIR; HOWEVER THE TECHNICIAN STATED THAT THE IGNITION KEY WOULD NOT TURN INTO ANY DIRECTION AND AN ADDITIONAL REPAIR WOULD NEED TO BE PERFORMED IN COMBINATION WITH THE RECALL REMEDY. THE VEHICLE WAS STILL IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.