NHTSA Complaint #10415148 — 2002 TOYOTA PRIUS VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10415148
Vehicle	2002 TOYOTA PRIUS
Component	VEHICLE SPEED CONTROL
Date of Incident	December 15, 2009
Date Filed	July 26, 2011
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED FORWARD. IN ADDITION, WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE HESITATED TO STOP. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER FOR DIAGNOSTICS. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. .. UPDATED 09/15/11 *BF THE CONSUMER STATED HE/SHE TOOK THE VEHICLE TO THE DEALER AUTO SHOP ON AUGUST 2, 2011 FOR THE REPLACEMENT OF THE ELECTRIC POWER STEERING PINION SHAFT NUTS. THEY ADJUSTED THE GEAR, ACCELERATOR AND STEERING. HOWEVER, THE PROBLEM STILL EXISTS. THE VEHICLE ACCELERATES AND MOVES FORWARD AS SOON AS THE CONSUMER STARTS IT. UPDATED 10/03/11

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