NHTSA Complaint #10414873 — 2007 CHEVROLET IMPALA

WE PURCHASED OUR 2007 IMPALA SS ON 11/17/09 WITH 33,003 MILES ON IT. ON JULY 20, 2011 WHILE DRIVING HOME FROM WORK WITH MY WIFE AND STEPSON ON THE I-94 FREEWAY IN CLINTON TOWNSHIP, MI., THE LEFTSIDE REAR TIRE BLEWOUT. WE NOTICE THAT IT HAD BROKE THE INNER PLASTIC PIECE AND BENT THE MUFFLER TIP AND THERE WAS CLEARLY NO RUBBER LEFT ON THE INSIDE OF THE TIRE ALL YOU SAW WAS WIRES. HAD TO PUT OUR SPARE TIRE ON. TOOK THE CAR INTO THE TIRE SHOP ON JULY 22, 2011 TO HAVE THAT TIRE REPLACED, SERVICE GUY SAID THERE WAS NO RUBBER LEFT ON THE INSIDE OF THE LEFT TIRE IN THE REAR, AND THE WIRES WERE CLEARLY VISIBLE AND SHOWED US THEM, WHICH WE HAD NOTICED WHEN THIS OCCURRED. HE ALSO STATED THAT ON THE REAR RIGHTSIDE THE WIRES WERE SHOWING TOO. WE HAD HIM REPLACE ALL 4 TIRES ON THE VEHICLE. HE ALSO STATED THAT WE HAD BEEN THE 4TH IMPALA THEY HAD REPLACED TIRES ON IN THE PAST WEEK. WHILE ON THE LIFT WE NOTICED THAT THE BACK TIRES WERE SLIGHTLY LEANING OUT, LIKE (/) LEFT SIDE AND (\) RIGHT SIDE, I TOLD HIM THAT I WANT THE TIRES BACK AND HE GAVE THEM TO ME. WE TOOK THEM HOME AND TOOK PICKS OF THEM AND THE BACK OF OUR CAR TO SHOW HOW THE TIRES WERE STILL LEANING OUT, AND ALSO TOOK PICTURES OF WHERE THE PLASTIC HAD BEEN BROKE IN THE WHEEL WELL. THIS HAS HAPPENED IN LESS THAN 20,000 MILE SINCE WE PURCHASED THE VEHICLE. I WENT TO THE DEALERSHIP THAT WE PURCHASED THE VEHICLE FROM AND TOLD THE SERVICE GUY WHAT HAD HAPPENED, HE STATED THAT THERE WAS NO RECALL AS OF YET ON THIS PROBLEM BUT THAT OTHER PEOPLE HAD CAME IN WITH THE SAME COMPLAINTS, THAT I SHOULD GET AHOLD OF GM AND SEE WHAT THEY SAY. HE TOLD ME THAT HE WAS AWARE OF THE POLICE VEHICLE THAT HAD BEEN RECALLED BUT AS OF YET KNEW NOTHING ABOUT ALL OTHERS. HE STATED THAT HE WISHED HE COULD DO SOMETHING FOR US BUT THERE WAS NOTHING HE COULD DO. WHEN IS GM GONNA DO SOMETHING ABOUT THIS? *TR