NHTSA Complaint #10414754 — 2008 FORD TAURUS STEERING

Complaint Details

ODI Number	10414754
Vehicle	2008 FORD TAURUS
Component	STEERING
Date of Incident	July 17, 2011
Date Filed	July 22, 2011
Mileage	36,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD TAURUS. THE CONTACT STATED THAT THE STEERING FAILED WHILE ATTEMPTING A RIGHT TURN. THE CONTACT HAD TO USE EXTREME FORCE TO COMPLETE THE TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSIS THAT LOCATED THE FAILURE AT THE RACK AND PINION. THE DEALER REPLACED THE GEAR STEERING KIT. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 36,500. UPDATED 09/02/11*LJ ALSO, THE DEALER REPLACED THE POWER STEERING RACK. UPDATED 09/14/11*JB

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