NHTSA Complaint #10413969 — 2010 FORD EDGE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10413969
Vehicle	2010 FORD EDGE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 9, 2011
Date Filed	July 21, 2011
Mileage	16,180 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WE PURCHASED A 2010 FORD EDGE BECAUSE OF THE SAFETY TESTS OF THESE VEHICLES. IT HAS SINCE DEVELOPED A DELAY IN TAKE OFF ABOUT TWICE PER MONTH. IT IS ALMOST LIKE THE TRANSMISSION IS NOT ENGAGED, THEN VIOLENTLY ENGAGES AND LURCHES THE VEHICLE FORWARD. LAST MONTH A CAR HAD TO SLAM IT'S BRAKES TO AVOID HITTING MY WIFE AND CHILDREN AS THE CAR DELAYED, AND BEFORE MY WIFE COULD GET ON THE BRAKE, IT ENGAGED AND LURCHED THE CAR INTO TRAFFIC. THIS IS A HUGE SAFETY CONCERN, ONE THAT I WOULD FIGURE FORD WOULD TAKE VERY SERIOUSLY SINCE IT IS DOCUMENTED, HOWEVER THEY REFUSE TO ADMIT SOMETHING IS WRONG. OF COURSE IT HAS NOT BEEN DUPLICATED AFTER MANY DAYS IN THE SHOP, BUT IT JUST HAPPENED AGAIN 2 HOURS AGO. THE DEALERSHIP OF BOTH PURCHASE AND REFUSAL TO FIX THE PROBLEM IS MCLARTY AUTO MALL IN TEXARKANA TEXAS. *KB

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