NHTSA Complaint #10413943 — 2007 DODGE RAM 2500 STEERING

Complaint Details

ODI Number	10413943
Vehicle	2007 DODGE RAM 2500
Component	STEERING
Date of Incident	October 10, 2010
Date Filed	July 21, 2011
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH OVER BUMPY ROAD SURFACES, THE VEHICLE WOULD SHAKE VIOLENTLY. IN ORDER TO STOP THE SHAKING, THE VEHICLE WOULD BE SLOWED DOWN TO 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE NEEDED NEW BALL JOINTS. THE CONTACT REPLACED THE BALLS JOINTS, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO STATED THAT THE VEHICLE NEEDED A NEW TIE ROD, STEERING DAMPENER, PITMAN ARM, FRONT AXLE U-JOINT, AND WHEEL ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. SM.

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