NHTSA Complaint #10413688 — 2009 TOYOTA TACOMA

I HAVE A 2009 TOYOTA TACOMA AND WHEN THE VEHICLE IS STOPPED FOR EXAMPLE AT A RED LIGHT THE VEHICLE RPM WILL INCREASE AND THE VEHICLE WILL THEN LURCH FORWARD. FORTUNATELY MY FOOT IN ON THE BRAKE. THE VEHICLE ALSO HAS A WHINING NOISE FROM THE REAR OF THE VEHICLE THAT HAS BEEN IDENTIFIED BY TOYOTA REGIONAL REPS AS A WHINING NOISE FROM THE DIFFERENTIAL AT 50 TO 70 MPH. TAKEN BACK 3 TIMES TO DEALER THEY SAY ITS NORMAL BUT I KNOW IT IS NOT. THESE MAY BE 2 SEPARATE ISSUES BUT IT IS CLEAR THAT TOYOTA MAKES IT DIFFICULT FOR IT'S CUSTOMERS TO GET WARRANTY REPAIRS AND IN ACKNOWLEDGING A PROBLEM. TOYOTA SHOULD BE ASHAMED FOR ITS LACK OF CUSTOMER SERVICE IN FIXING ITS VEHICLES UNTIL PEOPLE GET INJURED. *KB