NHTSA Complaint #10413529 — 2011 HONDA CIVIC LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10413529
Vehicle	2011 HONDA CIVIC
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 18, 2011
Date Filed	July 19, 2011
Mileage	8,017 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE TRUNK LATCH , ONCE LOCKED BY A KEY, WILL NOT ENGAGE AND OPEN THE TRUNK FROM THE INSIDE OF THE CAR. I BROUGHT MY AUTO TO THE DEALER TWICE. IT OCCASIONALLY WILL OPEN, BUT MORE OFTEN THAN NOT, IT WILL NOT ENGAGE. THE SERVICE MANAGER WAS PRESENT AND ABLE TO SEE THIS PROBLEM. HE WAS BAFFLED. BUT THEY SAID I USED TOO MUCH FORCE TO UNLOCK THE TRUNK. THIS AFTER HAVING THE CAR FOR OVER 6 MONTHS! THIS IS MY 2ND HONDA CIVIC AND I NEVER HAD AN ISSUE BEFORE. *KB

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