NHTSA Complaint #10413480 — 2005 VOLKSWAGEN BEETLE

VW 2005 CONVERTIBLE BUG BOTH REAR WINDOW PROBLEMS, WILL NOT ROLL UP OR DOWN. PASSENGER SIDE WINDOW IS MAKING A HORRIBLE SQUEAKING NOISE, SEEMS TO BE THE NEXT ONE TO GO. ALONG WITH HEAD LIGHT SHORTAGES. THE LAST 5 YEARS I HAVE AT LEAST REPLACED THE HEADLIGHTS AT LEAST 8 TIMES. RECENTLY BOTH HEADLIGHTS HAVE TURNED THEMSELVES OFF/OUT. THIS IS RIDICULOUS! THIS IS UNACCEPTABLE AND VW SHOULD BE ASHAMED OF THEMSELVES TO NOT FIX THE PROBLEMS THAT ARE OBVIOUSLY FLAWED! I UNDERSTAND PUTTING OUT A PRODUCT WILL HAVE SOME FLAWS, BUT NOT STANDING BEHIND THEIR BRAND NAME AND NOT MAKING THINGS RIGHT IS A SLAP IN THE FACE. I WAS A PROUD OWNER OF MY FIRST CAR I BOUGHT MYSELF. AND ALL I HAVE TO SHOW AND GET OUT OF THE DEAL IS AN EMPTY WALLET AND EMBARRASSMENT WHEN I DRIVE DOWN THE ROAD BECAUSE FEATURES DON'T WORK RIGHT. DO WHAT'S RIGHT VW AND MAN UP TO YOUR MISTAKE. I WOULD BUY 10 MORE CARS LIKE THE ONE I HAVE IF ONLY THEY TOOK PRIDE IN THEIR PRODUCT AND HONORED THE AVERAGE LOYAL CUSTOMER. I'M A 25 YEAR OLD GIRL WHO SUPPORTS MYSELF ON MY OWN DOLLAR. I WAS RAISED KNOWING YOU FIX WHAT PROBLEMS YOU CREATE. BE ACCOUNTABLE AND DO WHAT'S RIGHT! IT'S YOUR TURN VW PLEASE DO WHAT'S RIGHT. *KB