NHTSA Complaint #10413321 — 2006 JEEP COMMANDER 4X2

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10413321
Vehicle	2006 JEEP COMMANDER 4X2
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	February 1, 2010
Date Filed	July 18, 2011
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I OWN A 2006 JEEP COMMANDER, AND HAVE 3 DOORS IN WHICH THE INTERIOR DOOR HANDLE BEZEL HAS BROKEN. BY RESEARCHING PRICE OF REPAIR, I HAVE FOUND THAT THIS IS ACTUALLY A VERY COMMON ISSUE. I WAS TOLD BY MY DEALERSHIP THAT IT WAS MY OWN FAULT FOR BEING TOO ROUGH ON MY DOOR HANDLES, HOWEVER I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE I'VE OWNED. I HAVE 3 DAUGHTERS RANGING IN AGE FROM 18 MONTHS TO 14 YEARS, AND I DOUBT THEY SHOULD BE STRONG ENOUGH TO BREAK DOOR HANDLES. I'M REPORTING THIS AS I FEEL THIS IS A DEFECT FROM THE MANUFACTURER, IN LIGHT OF THE MULTITUDE OF EXAMPLES I'M FINDING ON THE INTERNET, AND IN TALKING TO OTHER COMMANDER OWNERS. THIS IS ALSO A SAFETY ISSUE, SINCE IN THE EVENT OF AN EMERGENCY, MY DAUGHTERS MAY NOT BE ABLE TO OPEN THE DOORS. EXAMPLES OF THIS ISSUE: HTTP://WWW.JEEPCOMMANDER.COM/FORUMS/SHOWTHREAD.PHP?T=2858&PAGE=1 HTTP://WWW.JEEPCOMMANDER.COM/FORUMS/SHOWTHREAD.PHP?T=15893&HIGHLIGHT=DOOR+HANDLE *KB

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