NHTSA Complaint #10412395 — 2010 MAZDA MAZDA3

CLUTCH FAILED AT 19.5K MILES. IVE ONLY HAD HER SINCE NOVEMBER, AND WITH THE WAY I DRIVE THERES NO WAY IN HELL THE CLUTCH SHOULD GO OUT THIS SOON... NOW AS TO EXPLAIN AS TO WHAT HAPPENED, I WAS DRIVING ON THE HIGHWAY WHEN MY ENGINE STARTED REVING A BIT ODDLY WHEN I BARELY PRESSED ON THE GAS PEDAL. IT WENT FROM THE NORMAL 2900 RPM IN 6TH GEAR AT ABOUT 65 MPH AND SHOT UP TO 3500 WAY TO QUICKLY THEN DROPPED BACK TO 2900 AND SLOWLY ROSE HOW IT SHOULDVE TO GET ME TO 70MPH...IT CONTINUED DOING THIS WHEN I GOT OFF THE HIGHWAY FOR ABOUT 15 MINUTES, GROWING STEADILY WORSE UNTIL I WAS UNABLE TO GET INTO ANY GEAR AT ALL. THERE WAS NEVER A SMELL OF CLUTCH INSIDE THE CAR THE ENTIRE TIME, NO ODD NOISES, NO GRINDING, AND THE CLUTCH WAS ABOUT HALF AS STIFF AS IT NORMALLY WAS. SO I CALLED DEALER, THEY TOWED MY CAR(COURSE IT TOOK FOREVER BECAUSE THEY SENT THE TRUCK TO THE WRONG LOCATION HAHA). IT TOOK 2 DAYS BEFORE THEY EVEN GOT TO GLANCE AT THE CAR TO SEE WHAT NEEDED TO BE DONE(NOT TAKE APART MIND U, JUST LOOKED), AND SAID THE CLUTCH WAS "SMOKED" NO OTHER SPECIFICS BUT WANTED ME TO AUTHORIZE THEM FOR 525 WORTH OF LABOR PLUS PARTS -_-. SO NOW IM STUCK FIGHTING THEM TO REPAIR THIS UNDER WARRANTY(I KNOW THERES USUALLY NOT A WARRANTY UNLESS MANUFACTURERS DEFECT..BUT THIS IS DEFINITELY DEFECTIVE). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT