NHTSA Complaint #10412332 — 2007 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WERE REPLACED THREE TIMES WITHIN THE LAST YEAR DUE TO EXCESSIVE TREAD WEAR AND BLOWOUTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REAR SUSPENSION WAS REALIGNED AND THE STRUTS WERE REPLACED, BUT THE REPAIRS DID NOT REMEDY THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ARM KIT THAT COULD BE INSTALLED ON THE VEHICLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION AND THE CONTACT WAS INFORMED THAT THE ARM KIT WOULD NOT REMEDY THE FAILURE. ADDITIONAL REPAIRS WERE NOT PERFORMED. THE FAILURE MILEAGE WAS 57,059 AND THE CURRENT MILEAGE WAS UNKNOWN.