NHTSA Complaint #10412244 — 2005 CHEVROLET W4500

TL* THE CONTACT OWNS A 2005 CHEVROLET W4500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH WITH THE HEATER IN OPERATION, HE BEGAN TO SMELL A BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE DASHBOARD AND AIR VENTS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO DETECT A PROBLEM UNDERNEATH THE HOOD AREA AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY STATED THAT THERE WAS A SHORTAGE WITHIN THE AIR CONDITIONERS BLOWER MOTOR AND THE AIR CONDITIONER/HEATER RESISTOR AND CONNECTOR WERE MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000. UPDATED 08/31/2011 *LN