NHTSA Complaint #10412131 — 2008 FORD TAURUS STEERING

Complaint Details

ODI Number	10412131
Vehicle	2008 FORD TAURUS
Component	STEERING
Date of Incident	June 19, 2011
Date Filed	July 13, 2011
Mileage	46,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD TAURUS. THE CONTACT STATED THAT IN THE ATTEMPT TO MAKING A TURN, THE STEERING WHEEL WOULD LOCK; MAKING IT DIFFICULT FOR THE CONTACT TO STRAIGHTEN THE VEHICLE OR TURN THE STEERING WHEEL IN THE OTHER DIRECTION. THE DEALER DIAGNOSIS INDICATED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST THE CONTACT WITH THE FAILURE. THE FAILURE MILEAGE WAS 46,500. THE CURRENT MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

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