NHTSA Complaint #10412130 — 2007 BUICK LACROSSE

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED. THE CONTACT WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE AND ATTEMPT TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART IMMEDIATELY BUT IT DID RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TO TEST WHICH DID NOT LIST ANY ERROR CODES REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER FOR ANOTHER DIAGNOSTIC TEST AND WAS ALSO ADVISED THAT THERE WERE NO ERRORS CODES TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO OTHER COMPLAINTS REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE CRANK SENSOR FAILED AND THE STEERING MODULE WAS FAULTY. THE CONTACT STATED VEHICLE WAS UNSAFE TO DRIVE WHICH COULD POTENTIALLY RESULT IN A SERIOUS CRASH. THE FAILURE MILEAGE WAS 82,000.