NHTSA Complaint #10412127 — 2011 FORD MUSTANG

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10412127
Vehicle	2011 FORD MUSTANG
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 12, 2010
Date Filed	July 13, 2011
Mileage	25 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SINCE THE FIRST DAY THAT I BOUGHT THIS NEW MUSTANG, THE AUTOMATIC TRANSMISSION SHIFTS HARD AND THERE IS A CLUNKING NOISE. THIS HAPPENS MOSTLY WHEN SLOWING DOWN AND THEN STARTING TO PICK UP. ALSO WHEN JUST SLOWING DOWN AND THE CAR SHIFTS TO 1ST GEAR. THE SHIFTING IS ERRATIC AND NOISY. WHEN THE ENGINE IS COLD, IT ALSO BANGS INTO 2ND AND 3RD GEAR. THE DEALERSHIP CHECKED IT OUT AND SAID THAT THIS IS PART OF THE COMPUTER PROGRAMMING AND IS THE WAY THE TRANSMISSION WAS DESIGNED, UNTIL IT GETS USED TO MY DRIVING HABITS. THAT WAS 17, 000 MILES AGO. THEY SAID THERE MIGHT BE A COMPUTER UPGRADE IN THE FUTURE. IN THE MEANTIME I FEAR A REAR END COLLISION WHEN I AM UNABLE TO PICK UP SPEED BECAUSE OF THE HESITATION AND CLUNKING. *TR

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