NHTSA Complaint #10412012 — 2004 PORSCHE CAYENNE TURBO SUSPENSION:FRONT

Complaint Details

ODI Number	10412012
Vehicle	2004 PORSCHE CAYENNE TURBO
Component	SUSPENSION:FRONT
Date of Incident	July 8, 2011
Date Filed	July 12, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE LEFT FRONT AIR SUSPENSION COLLAPSED WHILE DRIVING AT 20 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY TO THE LEFT. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A FAULT OR DEFECTON TO THE FRONT LEFT SIDE SUSPENSION AIR BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY AND PORSCHE HAVE NO INTEREST IN HELPING. THE FAILURE MILEAGE WAS 60,000 AND WILL COST APPROX $4,000 TO REPLACE THROUGH A PORSCHE DEALERSHIP. *TT

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