NHTSA Complaint #10411662 — 2007 FORD FREESTYLE

ON 07/21/2007, I PURCHASED A 2007 FORD FREESTYLE WHICH WAS USED AS A DEMO. RECENTLY AT 50,500 MILES I HAVE BEEN HEARING A LIGHT THUMPING SOUND FROM THE ENGINE AREA WHILE IDLING. PER MY VISIT OF MID JUNE 2011 TO THE DEALER SERVICE AREA, I WAS INFORMED THAT THE VEHICLE ONLY REQUIRED A TRANSMISSION SENSOR TO BE REPLACED. SINCE THE LAST VISIT, I HAVE CONTACTED THE SERVICE DEPARTMENT TWICE AND HAVE BEEN TOLD THAT THE SENSOR IS ON BACK ORDER. I COULD HEAR THAT HESITATION IN THEIR VOICE LIKE AS IF THEY ARE KEEPING SOMETHING FROM ME. I DON'T LIKE THIS. THE VEHICLE ALSO LUNGES UNEXPECTEDLY AND THIS IS OF GREAT CONCERN TO ME. I AM JUST GLAD THAT I HAVE NOT BEEN HIT FROM BEHIND. I HAVE JUST BEEN VERY LUCKY. IN REGARDS TO THE NOISE, I AM SPECULATING A FAULTY CVT TRANSMISSION. *TR