NHTSA Complaint #10411507 — 2005 FORD FIVE HUNDRED ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10411507
Vehicle	2005 FORD FIVE HUNDRED
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 7, 2011
Date Filed	July 8, 2011
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, HE WAS INFORMED THAT THE UPPER MOTOR MOUNTS WERE CRACKED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE MANUFACTURER WAS THEN NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 82,000.

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