NHTSA Complaint #10410837 — 2008 DODGE CHARGER

TL* THE CONTACT OWNS A 2008 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS LOOSE AND SEEMED TO WOBBLE WHILE TURNING. THE CONTACT STATED THAT THE VEHICLE FISH-TAILED AND BECAME UNCONTROLLABLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES BUT TO NO AVAIL. ON THE FINAL ATTEMPT, THE TECHNICIANS DIAGNOSED THE FAILURE AS THE POWER TRAIN TORQUE CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.