NHTSA Complaint #10410373 — 2011 FORD TAURUS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10410373
Vehicle	2011 FORD TAURUS
Component	EXTERIOR LIGHTING
Date of Incident	June 10, 2011
Date Filed	July 4, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2011 FORD TAURUS HEADLIGHTS DO NOT PROJECT, HAVE DARK SPOTS, CAN'T SEE PROPERLY. HAVE RETURNED TO THE DEALER SEVERAL TIMES. THEY HAVE ADJUSTED AND APPARENTLY DONE ALL THEY KNOW TO DO. IT IS STILL NOT CORRECT. IT IS A VERY DANGEROUS SITUATION WHEN TRAVELING ON INTERSTATE LATE @ NIGHT. WE HAVE OWNED AND DRIVEN MANY DIFFERENT FORDS ALL OUR LIFE, SPECIFICALLY A 1994 TAURUS AND DIDN'T HAVE THIS PROBLEM. IT IS ESPECIALLY DANGEROUS WHEN THERE ARE NO OTHER VEHICLES ON THE HIGHWAY. WITH ONE OF THE ADJUSTMENTS THERE WAS NO VISION TO THE SIDES OF THE ROAD. AFTER SEVERAL ADJUSTMENTS THE BEAMS STILL DO NOT PROJECT THE PROPER DISTANCE. IT SEEMS SOME KIND OF SHUTTER IS IN THE WAY. LOVE THE CAR AND WOULD REALLY LIKE A SOLUTION. HOPE THIS CAN BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. THANKS *TR

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