NHTSA Complaint #10410304 — 2009 CHEVROLET COBALT STRUCTURE:BODY

Complaint Details

ODI Number	10410304
Vehicle	2009 CHEVROLET COBALT
Component	STRUCTURE:BODY
Date of Incident	June 12, 2011
Date Filed	July 2, 2011
Mileage	26,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WATER FROM HVAC SYSTEM LEAKS TO THE INTERIOR OF THE CAR WHEN AIR CONDITIONER IS RUNNING. I'VE HAD THE VEHICLE BACK TO THE DEALER TWICE SINCE PURCHASED IN 2009. ONCE IN JUNE OF 2010 AND AGAIN IN JUNE OF 2011. BOTH TIMES I WAS TOLD THE PROBLEM WAS CORRECTED. AFTER THE SECOND TIME IT WAS REPAIRED THE LEAK APPEARED AGAIN WITHIN THREE MILES OF DRIVING. WHEN I SPOKE TO CUSTOMER SERVICE I WAS TOLD IT IS NOT A WARRANTY ISSUE OR A DESIGN FLAW BUT A MERE BLOCKAGE OF THE DRAIN TUBE WHICH IS NORMAL FOR ANY VEHICLE WITH AIR CONDITIONING TIMES I WAS TOLD THERE WAS DEBRIS PRESENT IN THE DRAIN AND THAT IT HAD BEEN CLEARED. *TR

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