NHTSA Complaint #10410120 — 2001 MERCEDES BENZ S600

INSTRUMENT CLUSTER IN VEHICLE DISPLAYING SPEED, OIL PRESSURE, FUEL LEVEL, AND OTHER ENGINE FUNCTIONS NOT WORKING. REFERRING TO RECALL ID 06V028000, I CONTACTED LOCAL MERCEDES DEALER AND WAS TOLD THAT AN EXTENDED WARRANTY HAS EXPIRED AND OWNER OF VEHICLE WOULD BE RESPONSIBLE FOR ALL REPAIRS. CONTACTED MERCEDES-BENZ REPRESENTATIVE AND WAS TOLD EXACTLY THE SAME. I EXPLAINED TO BOTH REPRESENTATIVES THAT I TOOK OWNERSHIP IN 2008 AND WAS NOT NOTIFIED OF ANY RECALLS ON VEHICLE, BUT THEY BOTH GAVE SAME RESPONSE, EMPHASIZING OF AN EXPIRED EXTENDED WARRANTY BUT NOT OF RECALL AS MENTIONED. (REPRESENTATIVE DID NOT HAVE ANY KNOWLEDGE OF ANY RECALL EXISTING.) WHILE AT TRAFFIC LIGHT, SUPENSION GOES UP AND DOWN CONSTANTLY; WHILE DRIVING STILL GOES UP AND DOWN, BUT NOT AS CONSTANT. DID NOT REPORT TO DEALERSHIP OR REPRESENTATIVE BECAUSE AS MENTIONED, THEY KEPT REFERRING TO AND EXTENDED WARRANTY THAT WAS UNKNOWN TO ME, AND DID NOT KNOW OF ANY RECALLS. THERE ARE OTHER RECALLS ON THIS MODEL VEHICLE RELATING TO SAFETY THAT WERE UNKNOWN TO ME. I WAS NOT NOTIFIED OF ANY RECALLS. AS THE OWNER I HAVE NO CHOICE BUT TO GET THE REPAIRS DONE NOT ONLY FOR MY SAFETY BUT ALSO MY FAMILY AS WELL, BUT IF THERE ARE RECALLS ALREADY ESTABLISHED, THE MANUFACTURER OR ITS REPRESENTATIVES SHOULD BE OBLIGATED TO NOTIFY OWNERS AND SOLVE THE PROBLEMS. I HAVE AN OLDER VEHICLE FROM ANOTHER MANUFACTURER, AND THEY NOTIFIED ME OF ALL RECALLS CONCERNING THAT VEHICLE WITHOUT ME DOING ANY REGISTRATION WITH THEM. *TR